Production Policy:

WC Lathe Werks LLC is run by one person, me. I work hard to produce every item by hand on my machines. I use a manual lathe to make shift knobs, which allows for the extreme amounts of customization seen in my option lists for certain parts. This also means that I rarely inventory any items because there are just so many options.

Wait time can range from 1-10 days until shipping on most products. This is the time needed to produce the part since there is ALWAYS a waiting line of parts on order. In some cases, specific options may take more time to produce such as Alcantara and Leather wrapped knobs. Wait time on these can be up to 3 weeks.

EXPEDITED NEEDS: If you need a part quickly, there is the ability to "Expedite" and order. This means, for a small fee I will make your item the next time I turn on the machine rather than putting it on line like the normal orders. You can expect an Expedited order to ship between 1-2 days after sending payment. The Expedited option is at the bottom of each item page. There is also an option for faster shipping.

Warranty:

All products are tested for fitment BEFORE being shipped. All shift knobs are guaranteed to properly thread onto the shifter of the car they are designed to fit.

If the knob does not cleanly screw on, DO NOT FORCE IT. Many customers have damaged threads on their shift lever which would need to be repaired before putting a new knob on. Metal threads will not conform to the damage, which is why a plastic stock knob will work but a new one may not.

If complications arise with installation, Email me to fix the issue. Normal wear is known to occur on all objects in the world, shift knobs included. Knobs are NOT warranteed against scratches, nicks, or any other damage incurred by mis-use or accidental occurrances. I recommend not wearing a ring on the hand used for shifting as it may wear or scratch the knob surface.

I offer a refinishing service for certain products. Over time, wear on the knob may become unsightly, so if you want me to polish or re-cut the outer surfaces of the knob, it is possible for a small fee (usually between $10-30 plus return shipping costs). Email me to discuss this.

Returns Policy:

Customized shift knobs or customized items may not be returnable. This is because there is a good chance I may never be able to sell it again.

Any order that is a standard item may be returned. It must be post-marked from the buyer within 15 days of receiving the item to be considered in "new" condition. Items shipped back after 15 days of use may not receive the full value of the refund, but still may be returnable

All items must be received by WC Lathe Werks and inspected before refunds are issued. Any re-finishing or re-machining required to make the knob brand new will be deducted from the refundable amount. Refunds are issued through paypal. Refunded amount WILL NOT INCLUDE SHIPPING COSTS. Since shipping costs are included in all knob prices, and are therefore not refundable.

The classified sections of automotive forums are good places to try selling used parts, so you may be able to get a better deal selling the knob that way.